There are a number of email addresses within your account. This document explains what they are used for and how you can change them.
Email Addresses
- Account Email - This is used to login into the system
- Alert Email - This is the email address where all alerts are sent and is the same as the account email
- Billing Email - This is the email where all invoices and receipts are sent
When you register with us, the email address you enter automatically becomes your account email/ alert email and billing email.
At any time, you can log in to your account and change your emails.
Step 1: Change account email/username
- Click on ACCOUNT
![Main Menu Bar](https://info.australiantenders.com.au/hs-fs/hubfs/Resources/Knowledge%20Base/KB%20-%20Main%20Menu%202.png?width=688&height=46&name=KB%20-%20Main%20Menu%202.png)
- Select YOUR PROFILE from the dropdown menu
- Click on the Edit
icon
![KB Profile](https://info.australiantenders.com.au/hubfs/image-png-Nov-28-2022-06-32-31-9880-AM.png)
- Edit the Email Address
- Click on SAVE PROFILE
Step 2: Change the billing email
- Click on ACCOUNT
- Select SUBSCRIPTION from the dropdown menu
![KB Account Menu](https://info.australiantenders.com.au/hubfs/image-png-Nov-28-2022-04-58-30-2680-AM.png)
- Click on Update information in the BILLING INFORMATION section
![KB Subscription page](https://info.australiantenders.com.au/hubfs/image-png-Nov-28-2022-06-36-20-9445-AM.png)
- Update email
- Click on Save
Need a little help?
Just email us at support@australiantenders.com.au or call our friendly Australian support team on 1800 934 117.