How to change your email addresses

There are a number of email addresses within your account. This document explains what they are used for and how you can change them.

Email Addresses

  • Account Email - This is used to login into the system
  • Alert Email - This is the email address where all alerts are sent and is the same as the account email 
  • Billing Email - This is the email where all invoices and receipts are sent

When you register with us, the email address you enter automatically becomes your account email/ alert email and billing email.

At any time, you can log in to your account and change your emails.

Step 1: Change account email/username

  • Select KB Login Icon from the top right corner of the home page
    • Click on ACCOUNT
    Main Menu Bar

    • Select YOUR PROFILE from the dropdown menu

    KB Account Menu

    • Click on the Edit KB edit icon icon 
    KB Profile
    • Edit the Email Address
    • Click on SAVE PROFILE

    Step 2: Change the billing email 

    • Select KB Login Icon from the top right corner of the home page

    Main Menu Bar

    • Click on ACCOUNT
    • Select SUBSCRIPTION from the dropdown menu
    KB Account Menu
    • Click on Update information in the BILLING INFORMATION section
    Subscription Page
    • Update email
    • Click on Save

    Need a little help?

    Just email us at support@australiantenders.com.au or call our friendly Australian support team on 1800 934 117.