Set up auto-renewal for your subscription to ensure you never miss a tender opportunity.
To set up auto-renewal, follow the steps below:
- Log in to your account and choose Update Credit Card Details - if you are cannot to log in to your account you can use the prompts or email support for help.
- Enter your credit card details and click on the Update CC button. Refer to image 1 below.
- Once you have updated your payment details with a valid Credit Card number, go back to your Account and click on the Subscription Page icon.
- You will see a message in green on the Subscription Page, which confirms when your next subscription will be automatically renewed. Refer to image 2 below.
- If you're viewing a different message in red, which states that your subscription will end (as per the below image), you will need to ensure to click on the 'Enable automatic renewal' button. Refer to image 3 below.
- If you have any further queries or need assistance in setting up your auto-renewal, give us a call on 1800 934 117 or email: firstname.lastname@example.org.