How to set up/edit your tender alerts

Step by step instructions on how to set up or edit your alerts.

A Tender Alert is a data filter of categories, keywords and regions that you specify to be relevant to your business. 

We send you an email when a tender is added that matches the alert criteria or if a tender is on your watchlist that is amended.

The most significant advantage of our service is prompt notification of private and government new tenders.

The video below explains everything you need to know about setting up Tender Alerts. (Alternatively, you can follow the written instructions)

It’s important to note that you can create as many alerts as you like at no extra cost! Each alert and anything on your watchlist will be sent under a different notification email.

Step 1: Add an alert

  • Select KB Login icon from the top right corner of the home page

Main Menu Bar

  • From the Dashboard, click on CREATE ALERT
    • To edit an existing alert, select edit next to the relevant alert
KB Dashboard
  • Enter a name for your alert
  • Tick the categories most relevant to your industry
  • Enter keywords
    • To tailor the alert to your specific business, you can add keywords;
      • Keywords can be used in conjunction with selected categories, or you can have only keywords and no selected categories
      • Keywords should have a comma and a space between each word
      • You will need to add plurals as well as the singular
        • e.g. battery, batteries, bus, buses, knife, knives
      • Matching Keywords

        When searching for keywords, the default is to match any words, which means it will literally search for every and every keyword in the list across all tenders. You can change this to match exact phrase if you know exactly what you are looking for.

  • Enter an organisation type (optional)
  • Select the regions that match your business coverage;
    • Selecting no regions/categories means we search the whole database
KB create alert
  • Click on CREATE to save
KB Alert
  • Once you have set up your alert, click on RESULTS, this will display a list of all tenders in the database that match your alert criteria
    •  It’s important to review your alert, as your following notification email will only include those tenders added in the last 24 hours
  • By default, the alert is set to send current and awarded tenders. 
    • New and awarded tenders are sent in different emails
    • Click on ALERTS from the main menu at the top of the page
    • Remove the tick against the alert type that you do not want to receive
KB alert on_off

Step 2: Preview the results of your alert to see existing tenders 

Once you have set up your alert, we will send you an email alerting you to any new tenders that match your alert parameter, BUT there may be existing tenders already in the system that also match the parameters.

  • Click  on Results next to your alert

KB Alert

Need a little help?

Just email us at or call our friendly Australian support team on 1800 934 117.